Every space in our offerings is prepared with intention, time and resources. For this reason, all bookings are final, and we’re unable to offer refunds or reschedule if you can’t attend.

We understand that life happens, and this policy isn’t about being rigid — it’s about honouring the energy, preparation and costs involved in creating these experiences, and ensuring fairness for everyone.

To be fair you can gift your space to a friend and we will happily welcome them to our event. Please notify us of this change.

If we ever need to cancel or move a session, you’ll receive a credit or transfer option.

You pay via our online platform which confirms your place or by a prior agreed method.

Yes — you may gift your booking to a friend or family member. Please let us know their name before the session so we can update our guest list.

Sound healing is classified as a complementary or holistic therapeutic service rather than a conventional medical treatment. While it uses vibrational sound to reduce stress and induce relaxation, it should be used alongside—not in place of—evidence-based medical care or mental health treatment.